British Airways recently found itself in a peculiar situation when it had to serve KFC chicken legs to its passengers during a 12-hour flight from the Caribbean to the UK. The unexpected menu change was due to a mishap with the in-flight catering service.

The flight, originating from Turks and Caicos, made a stopover in Nassau, Bahamas. It was here that the cabin crew discovered an issue with their food storage facilities – they were not adequately chilled. To ensure the passengers were fed, the crew made a quick decision to purchase several buckets of Kentucky Fried Chicken.

A video circulating on social media platforms captured the unusual moment when passengers were handed chicken legs, with about eight hours of flight time remaining. The stopover added an extra hour to the total journey time.

Reactions:

The incident sparked a range of reactions from passengers. Some were disgruntled, complaining that they were only given one chicken leg for the lengthy journey. Others were more understanding, given the circumstances.

British Airways’ Response:

In a public statement, British Airways acknowledged the incident, stating, “Our teams sprung into action and made sure our customers had something to eat. We apologise to customers that their full meal service was not available and we had to wing it on this occasion. We’re sorry if we ruffled any feathers.”

The airline also said that it would be investigating the incident to understand how the catering mishap occurred.

The incident is a reminder of the importance of having reliable catering services in place, especially for long-haul flights. It is also a reminder that airlines are sometimes forced to make unexpected decisions in order to ensure the safety and well-being of their passengers.